ABOUT US


Brands that make a difference.

SmallBox is a creative agency focused on building cohesive brand experiences for mission-driven organizations. Our human-centered approach and passion for community impact helps us create relevant solutions for you and those you serve. 

ABOUT US

WHAT IS BRAND EXPERIENCE DESIGN?


Brand is more than your logo.

The most successful brands align these three ingredients to create intentional brand experiences from the ground up:

Brand Ingredient #1
PEOPLE
People are at the heart of delivering the most unique and resonant brand experiences. By starting with empathy, you will better understand the needs of your audiences, including your employees.
Brand Ingredient #2
PURPOSE
Purpose provides vision for what you do, and is key in turning audiences and employees into advocates of your brand. It is as important to elevate the WHY of your work as the WHAT.
Brand Ingredient #3
PRODUCTS & SERVICES
Each interaction with a product or service should be thoughtful and consistent. Relying on your audiences' feedback will help you deliver better experiences.

Learn how these ingredients fuel our work.

OUR WORK

OUR PROCESS


Putting people first.

Human-centered design (HCD) – sometimes called design thinking – is an approach to problem solving that starts with people and ends with solutions that meet their needs. For us, this means listening to the people who interact with your brand and understanding their unique experiences. Only then are we able to uncover the insights and opportunities that lead to effective outcomes.

Our Approach

Featured Clients
Ready for change?
WE WANT TO HELP!
Let's chat.